Job Statistics
By Type
KPI Dashboard
Technician Performance
| Technician | |||||||
|---|---|---|---|---|---|---|---|
Daily Trends
Tech KPIs
Select a technician to view their KPIs.
Jobs
AI Ranking Report
AI boosted jobs:
No urgency signals detected — all jobs ranked by rules only.
No jobs match the current filter.
| Rank | Job # | Type | Title | Customer | Priority | Assigned To | Status | Scheduled | Age | Source |
|---|---|---|---|---|---|---|---|---|---|---|
| — |
Override Priority Rank
Pipeline
Scheduling is not available for past dates.
Schedule a Job on This Day
Loading available jobs...
No unscheduled jobs available.
Claim Requests
No pending claims
All claim requests have been resolved.
Requested
Live Technicians
No active technicians.
Trail History
Select a technician above or click 📍 next to their name to view recorded trails.
No geofence events in the last 24h.
Create Job
No active templates available.
Job Info
Too short — describe the specific issue or work needed for better AI priority ranking.
AI will analyze this description for priority ranking.
Client Info
✓ Linked to UCRM client #
Location
✓
Click the map to set the job location pin.
Assignment
New Job
No active templates available.
Job Info
Too short — describe the specific issue or work needed for better AI priority ranking.
AI will analyze this description for priority ranking.
Client Info
✓ Linked to UCRM client #
Location
✓
Click the map to set the job location pin.
Assignment
Technician Workload
Workload
| # | Technician | Points | Tier |
|---|---|---|---|
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— |
Badges
Recent Points
Management
System configuration, users, and network analytics
Job Templates
| Name | Type | Default Title | Priority | Status | Actions |
|---|---|---|---|---|---|
| No templates yet. Create one to speed up job creation. | |||||
System Information
Map Defaults
Job Settings
Auto-refresh interval for the live map view
UCRM Sync
Admin Users
| Username | Display Name | Contact | Role | Last Login | Status | Actions |
|---|---|---|---|---|---|---|
| View only |
Field Technicians
Technician created! Share these login credentials:
The password will not be shown again. Save it now.
| Name | Username | Phone | Last Login | Status | Actions |
|---|---|---|---|---|---|
Change Password
Role Profiles
| Profile Name | Type | Permissions | Users | Actions |
|---|---|---|---|---|
Permissions
| Facility | None | Read | Write |
|---|---|---|---|
New Technician
SOP Management
Edit standard operating procedures for each job type. Changes apply to all new jobs of that type.
- Required Optional
Network Analytics
LIVELatency & reachability from field app · refreshes every 5s
App Analytics
LIVEGPS push activity, APK health & field app monitoring
| Name | Location | Status | Device / OS | APK / OTA | Last Seen | Pushes | Active Job | Channel |
|---|---|---|---|---|---|---|---|---|
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GPS Silent
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Never | — |
Incoming voice call
Field Technician
New Chat Thread
Link to a job from the last 3 months
New Direct Message
No threads yet
No contacts found
No channels found
Search a Job ID to start
⚙ Superadmin Panel
Destructive operations — use with care
Jobs Management
| Job # | Title | Status | Priority | Customer | Date | Actions |
|---|---|---|---|---|---|---|
| No jobs found | ||||||
GPS Location Logs
Breadcrumb GPS trail records from the field app.
Geofence Events
Check-in / check-out trigger events from the map.
Network Analytics
Latency / reachability readings pushed by field app. Resets chart to zero.
Available Badges
Technicians earn these through performancePoint System
Job Completion (base)
Bonus Points
Bonus Tiers
Custom Tier Config
Point Events Log
All point transactions for auditing
| Date | Worker | Event | Description | Points |
|---|---|---|---|---|
| No point events found | ||||
Danger Zone
Removes point events, badges, and payout records. This cannot be undone.
Preview: records will be cleared.
| Timestamp | Source | Actor | Action | Resource | Status | |
|---|---|---|---|---|---|---|
| No audit events found | ||||||
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IP:
Duration:
Error:
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Active Admin Sessions
| User | IP | Browser | Started | Last Active | Action |
|---|---|---|---|---|---|
| You |
Map Visibility
Workers with "Hidden" enabled are invisible to regular admins on the live map, SSE stream, trail, and worker list.
| Worker | Hidden from Map |
|---|---|
No errors detected
System is running healthy
| Source | Type | Message | Count | Last Seen | Status | |
|---|---|---|---|---|---|---|
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Stack Trace
Context
UA:
IP:
Version:
First:
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Backup Scope
Backup Scheduler
Backup Preview
| Table | Backup | Live | Diff |
|---|---|---|---|
| Total |